Need to contact support, no problem we are here to help! Our team is in office weekdays from 6am- 5pm PST, you can reach us by emailing support@parksproject.us and we try to be as quick as possible in our response and typically get back within 24hrs. During the holiday it takes our team longer than usual to process request we are sorry for any letdown there, we update our response time regularly through these higher traffic months.
Please use the subject line "URGENT ORDER EDIT" if you need to make changes to your order or address before it ships. That way we can do our best to catch your order before it departs.
Please note we do not currently have a public phone line available for you to call in at, we are very sorry for this inconvenience. Please be sure to check your spam or promotions folders in your email for any correspondence as sometimes our responses land in there!
Thank you for your support, patience, and understanding. Talk soon!