We accept returns of our goods that are unwashed, unworn, and in brand new condition with tags attached within 30 days of purchase. During the holiday season (NOV 1st - DEC 31st), we extend our return policy to 90 days.
Currently we are unable to facilitate exchanges for our international customers. All returning items will be refunded back to the original payment method.
Posters cannot be returned. Please ensure that you double check the size before you place your order.
Sale and Vintage Shop items are final and are not eligible for returns.
Please note that international customers are responsible for their own postage. You can generate and purchase a label in the Returns Portal below.
First, go to our International Returns Portal (https://web.global-e.com/Returns/Portal/oQo3 )
Enter your order ID (ex: GE1234567890US ) number and email. Click "Next."
Select the items you wish to return and select the reason for your return. Your return paperwork will be generated and emailed to the email address used to place the order.
Please contact support@parksproject.us if you have any further questions.